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Avoiding problems with missing images in WordPress

WordPress installations handle missing image files very inefficiently by default, running the entire WordPress script to build a custom “404 Page Not Found” page rather than simply letting Apache...

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WordPress 3.0.2 update (and mod_security rule)

If you use WordPress blog software on your site, be sure to upgrade to WordPress 3.0.2 as soon as possible. The upgrade contains an important security fix for a vulnerability that allows any WordPress...

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Disabling SSLv3 and TLS 1.0

If you use an SSL certificate on a site you host with us, we now offer more control over the SSL/TLS protocol versions your site uses. Old protocol versions, including SSL version 3 (“SSLv3”) and TLS...

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PHP 7.0.0 and 5.6.16

The PHP developers recently released PHP version 7.0.0, as well as an update to the 5.6 series, version 5.6.16. We’ve upgraded PHP on our servers as a result. The official release of PHP 7 means we’ll...

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Outlook error 0x800CCC13 and Windows 10

We’ve had reports of an error message like this in Outlook when using Windows 10: error (0x800CCC13): Cannot connect to the network. Verify your network connection or modem. If this happens to you,...

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Extortion scams that claim to have hacked your account

We’ve seen a few reports recently of customers receiving messages that begin something like this: I’m going to cut to the chase. I am aware [redacted] is your pass word. More to the point, I know your...

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Messages getting marked as spam when you send from your own domain name using...

We recently heard from a couple of customers who set up Gmail to “Send mail as” a different email address at their custom domain name many years ago, and who are now having problems sending mail to...

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Seeing warnings about an expired SSL certificate?

If you’re seeing warnings in your web browser or mail program saying that an SSL certificate has expired (whether it’s for our tigertech.net site, for a site we host, or for millions of other sites...

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It’s World Backup Day! How do we protect your data?

Today is World Backup Day! If you’re not backing up your own computer and devices, today’s the perfect day to start doing it; that page has advice. Do you ever wonder how companies like ours handle...

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